Strategic intent & leadership
- Leadership & Strategic Intent
- Finance Management
- Proactive Risk Management
See what your business needs next.
See what your business does well and where it needs help. Use the Business Diagnostic to agree what to work on first.
See the whole business.
Answer 40 questions about 12 parts of your business. Look at leadership, customers, people and daily work.
- Format
- 40 questions, online
- Time
- 8 to 12 minutes
- Structure
- 4 pillars, 12 capability areas
- Scale
- Five maturity levels, N/A allowed
- Output
- Visual report with practical recommendations
- Review
- Report narrative reviewed before release
Four pillars.
Twelve capability areas.
Explore four main parts of your business, with three areas in each. Use the results to choose where to focus.
Customer focus
- Customer Experience
- Marketing
- Innovation
Organisation health
- People & Skills
- Continuous Improvement
- Relevance & Impact
Operational resilience
- Operational Efficiencies
- Process Resilience
- Artificial Intelligence
The maturity scale
Each area gets a score from Level 1 to 5.
- Ad hoc
Reactive practices, with clear room to improve.
- Foundation
Progress is being made and some consistency is showing.
- Advanced
Solid development and consistent performance.
- Integrated
Mature practices and strong performance.
- Transformational
Innovative practices and exceptional performance.
Inside your Business Diagnostic report
A clear business picture, grounded in your answers and reviewed before release. Your package or proposal confirms the review conversation and follow-up support included.
Executive summary
Your main score and a short explanation of your results.
Capability circumplex
See all 12 parts of your business on one circular chart.
The full picture
See your strengths and where to focus across the whole business.
Pillar detail
Scores, strengths and risks for each part of the business.
Capability summary
Your capability-area levels, without individual questions or answers.
Recommended actions
Suggested actions and timing, checked against your answers.
Next steps
Choose what to do next and where you need help.
Questions, answered.
Who should complete it?
Choose people who know the business well, such as the owner or leadership team. One person or a group can take part.
How long does it take?
Most people finish in 8 to 12 minutes. Answers save automatically, so you can pause and resume at any time.
Is the report automated?
Your answers are used to calculate scores and charts. The written report is checked before it is sent.
What happens after the report?
Use your results to make a plan with your team or a consultant. AHEAD can help you understand how your people feel about the change.
Business Diagnostic packages
Paid packages open a secure Stripe checkout. Enquiry options open an email.
- Bronze: The DiagnosticDiagnostic + consultant-reviewed PDF reportBuy for yourself One Diagnostic£1Buy now
Buy for a group
Choose the number of Diagnostics you need. Select the exact quantity at checkout. We will contact you to arrange your group after payment.
- Silver: The DebriefDiagnostic + consultant-reviewed PDF report + coach debriefBuy for yourself One Diagnostic£1Buy now
Buy for a group
Choose the number of Diagnostics you need. Select the exact quantity at checkout. We will contact you to arrange your group after payment.
- Gold: The Deep DiveScope and support agreed with you before you bookContact us
- Platinum: The TransformationScope and support agreed with you before you bookContact us
Want both? The Integrated Suite
Use the Business Diagnostic and AHEAD Change Profile together.
The Business Diagnostic shows where to focus. AHEAD helps you understand the people who will make the change.
Arrange a Business Diagnostic
Tell us about your organisation and what you want to understand.