Strategic intent & leadership
How leaders set goals, make choices and take responsibility.
Evidence before instinct
Want change to happen faster? Keep reading.
See what is working, what needs help and what to do next. Start with your business, your people or both.
Business Diagnostic
A closer look at your business.
Answer 40 questions about 12 parts of your business, from leadership and money to customers and daily work.
Customer focus
How well you understand and meet customer needs.
Organisation health
How you help people do good work and keep improving.
Operational resilience
How well the business keeps working when things change.
AHEAD Change Profile
Change does not land the same way for everyone.
Some people want more facts. Others want to get started. Understanding both helps your team work together.
- AnchorStability & Continuity
- HarmoniserRelational Intelligence
- EnthusiastEnthusiasm & Creativity
- AnalystAnalytical Rigour
- DriverDrive & Agency
The problems we solve
and how we solve them.
Vision & future direction
Your team is unsure where the business is going.
How we help
MVC Business Diagnostic
See what works and where you need help. Use the results to talk about what comes next.
Alignment & priorities
Everyone is busy, but you have not agreed what matters most.
Change readiness & execution
Plans are made, but change is slow to happen.
How we help
Both tools together
Strengthen governance, clarify ownership and build effective meeting structures. Use AHEAD to understand how each person responds to change and what support they need.
How do we prepare our people for change?
The Business Diagnostic shows where to focus. AHEAD helps you understand the people who will make the change.
Choose your starting point
01Understand
Find the questions worth asking.
Use the Business Diagnostic to see what works, where people disagree and what needs help.
02Align
Make the vision a shared direction.
Agree where you want to go. Use AHEAD to understand what your team needs to get there.
03Prioritise
Agree what to tackle first.
Use your results to agree what to work on first.
04Execute
Help people turn priorities into action.
Agree who will do each task and what help they need.
05Measure
See what is changing in practice.
Check what has changed. Use what you learn to choose the next steps.
Who it is for
One method. Three contexts.
01 / Your organisation
Leadership teams & organisations
Where should we focus, and are our people ready?
See how your business is doing and what your team needs to move forward.
Business Diagnostic for direction; AHEAD for people readiness02 / Your cohort
Banks, accelerators and support programmes
What support does each business in our group need?
Use the same Diagnostic with each business. A consultant reviews the results with you to help you decide where support is needed.
Programme setup and a review with a consultant03 / Your clients
Consultants and advisers
How can we give our clients better advice?
Start client conversations with a clear picture of their business. Help them choose useful next steps.
Partner support agreed with youProgramme and partner use are scoped with you. A consultant brings the findings across participating businesses together to help you decide where support will make a difference.
Why Jessica built the practice.
Jessica created My Virtual Consultant to give SMEs access to the support that larger companies have. It connects business plans with the people who will carry them out.
Talk to us about your organisationFrom insight to execution
The report is a starting point, not the finish.
Use your results to agree what matters most and choose your next steps.
Take it forward yourself
Use your results to make a plan with your team. Agree who will do what, then check your progress.
Bring in focused support
Work with a consultant to make a plan and get the help your team needs.
Support can include
- Strategy
- Leadership
- People
- Operational excellence
- Process improvement
- Governance
- Digital, data and AI
- Change delivery
The examples below use synthetic data to show what the reports contain.
See example results
These examples use made-up answers. They do not show real people or businesses.
Business Diagnostic
The whole business in one view.
Twelve capability areas and their sub-areas are read together across four pillars. The pattern makes connected strengths and points of friction visible without reducing the business to one score.
The rings show the canonical Level 1 to 5 scale used in the Business Diagnostic.
Read all sample scores
- Leadership & Strategic IntentEffective Leadership
- Level 4.0 / 5
- Finance managementEffective Leadership
- Level 3.8 / 5
- Proactive Risk ManagementEffective Leadership
- Level 3.6 / 5
- Customer ExperienceCustomer Focus
- Level 4.1 / 5
- InnovationCustomer Focus
- Level 3.6 / 5
- MarketingCustomer Focus
- Level 3.5 / 5
- People and SkillsOrganisational Health
- Level 3.7 / 5
- Continuous ImprovementOrganisational Health
- Level 3.2 / 5
- Relevance & impactOrganisational Health
- Level 3.1 / 5
- Process ResilienceOperational Resilience
- Level 3.4 / 5
- Operational EfficienciesOperational Resilience
- Level 3.3 / 5
- Artificial IntelligenceOperational Resilience
- Level 2.8 / 5
AHEAD Change Profile
Five archetypes. One working pattern.
AHEAD shows how all five archetypes contribute to one profile. The relative shape matters more than any single result: it reveals what someone brings, may overuse and needs around them.
The rings show a 0 to 100 scale. Each named segment represents one archetype.
Read all sample scores
- Anchor
- 64 / 100
- Harmoniser
- 78 / 100
- Enthusiast
- 71 / 100
- Analyst
- 82 / 100
- Driver
- 69 / 100
What would you like to change?
Tell us a little about your organisation and what is on your mind. We can work out whether the Business Diagnostic, AHEAD or both would be useful.